The latest edition of Stop Talking was as unique as these unprecedented times. For the first time, we recorded the show remotely, and it worked out beautifully. Our conversation in this episode centered on communication tips during challenging times — and how we’ve all had to change our “normal” ways of business. We’re all seeing corporations, law firms, car manufacturers, etc. churning out lengthy, mumbo-jumbo riddled letters expressing how they are handling the pandemic.
What you say and how you say it matters; that’s critically true during crises. Right now, during this global crisis associated with COVID-19, Americans are getting more nervous waiting for answers to their growing list of questions: how do I know if I have COVID-19, what do I do if I get it, when will this get worse, how bad will it get, when will this get better and what the heck is social distancing?
This latest Stop Talking podcast is a favorite; friend and colleague Laura E. Richeson, APR with Richeson Communications popped in with a box of Krispy Kreme donuts. If you’re a regular listener, then you’re aware of the podcast’s affection for and admiration of Krispy Kreme for their donuts, but even more so for their use of public relations creating good news and addressing the negative. Lucky Laura -- they’re her client, and she’ll provide insight about why the Krispy Kreme culture has proven so successful.
I recently became captivated by the bestseller book, “She Said: Breaking the Sexual Harassment Story That Helped Ignite a Movement.” The book is written by New York Times reporters Jodi Kantor and Megan Twohey who broke the story about allegations of Harvey Weinstein’s disturbing misconduct and which ended his prestigious Hollywood career.
