Chris Christie Remains In A Jam

New Jersey Gov. Chris Christie’s press conference this week was almost as windy as Hurricane Sandy. The smack-talking governor did a commendable job explaining what he didn’t know. Earning the media’s praise for apologizing and chatting with reporters for two hours may have felt good at the time, but crisis managers such as myself

Duck Dynasty, Duck!

How nice to welcome the peace and joy-filled Christmas season with yet another public relations crisis by someone who is more adept at communicating with water fowl than with humans beings.  I have never seen A&E's "Duck Dynasty," although I’m aware of its popularity. Based on the little I know about the television show